Cisco partners with Narayana Health on tele-medicine services

Apart from protecting medical data from malware attacks, Cisco recently teamed up with Narayana Health, a multi-speciality healthcare service provider, to deliver speciality healthcare services in remote areas


Narayana Health says it has a strong strategy in place, and though their tele-medicine solution has evolved, there is a higher requirement of bandwidth. We have got it in place, including data video on IP (Internet Protocol), which conform to the secure medical grade network regulation that ensures patient confidentiality.

Cisco’s solution brings voice, two-way video and data to wherever patients are located, and even enables ECG, other vitals and radiology, and analytics of medical reports. The solution also allows doctors to conduct highly critical diagnostics such as Diacom viewing and detection of thrombolysis in cardiac care. The encrypted, secure platform also ensures the privacy of patient records, and the service is stored on the cloud. The company did a pilot in Raichur around 3-4 years ago, wherein we adopted five villages. In 2010, we also used the solution in a remote part of Karnataka prior to its rollout.

Cisco is to integrate and set up the advanced telemedicine solution across three centres at first. Sirsi and Bellary in Karnataka and Rajarhat, “a new township in West Bengal, would be linked via the main centre” at Narayana Health City located in Bommasandra, Bengaluru, Karnataka.

As per Mr V C Gopalratnam, President of Information Technology, Cisco India, the malware and cyberattacks are not limited to data systems but the viruses tend to attack patients as well as medical data. Pointing out that telemedicine services have been predicted as the next big thing in India’s healthcare sector, Mr Gopalratnam says it is imperative to have a product that decreases complexity and enables healthcare providers serve patients almost  everywhere including to patients in rural pockets.