Mumbai: CitiusTech, a leader in healthcare technology and consulting services, today announced that it has acquired Wilco Source, one of the world’s leading providers of Salesforce consulting and implementation services for healthcare and life sciences companies.
The acquisition of Willco Source enables CitiusTech to strengthen its patient and member-centric digital offerings, by combining CitiusTech’s deep healthcare domain and digital innovation expertise with strong Salesforce implementation, integration, and product engineering capabilities from Wilco Source.
The acquisition is aligned to CitiusTech’s 3×10 growth strategy to accelerate business transformation and convergence across the healthcare and life sciences industry. Post-acquisition, the Wilco Source leadership will run the integrated Salesforce business providing solutions and services across CitiusTech’s and Wilco Source’s existing and new clients.
“Evolving healthcare models highlight the need for exceptional patient and member experience and care at every step of their journey, driven by meaningful and actionable insights” said Bhaskar Sambasivan, Chief Executive Officer of CitiusTech. “Wilco Source will strengthen CitiusTech’s offerings in these areas and will give our clients a unified approach to building patient-centric operating models, enabling them to accelerate digital innovation. We are thrilled to welcome Wilco Source to the CitiusTech family.”
Headquartered in Santa Clara, CA, Wilco Source has more than 400 employees across the US and India. The company has been a Salesforce partner since its inception in 2014 and has built a strong team of healthcare technologists and Salesforce experts with over 450 Salesforce certifications. Wilco Source provides enterprise solutions for many leading healthcare and life sciences organizations, and has developed multiple accelerators and solutions, including:
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Digital front door (i.e., patient and provider portals) (Salesforce Communities)
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CRM for pharmaceutical companies to support contact center operations, inventory management, demand forecasting and order-to-cash (Salesforce Health, Service, Manufacturing Clouds)
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Digital hubs for personalized, omnichannel patient and member experience (Salesforce Health Cloud)
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Risk Evaluation and Mitigation Strategies (REMS) solutions for pharmaceutical companies (Salesforce Health Cloud)
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Marketing automation (Salesforce Marketing Cloud)
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Configure-price-quote (CPQ) and Field Service solutions for medical device companies (Salesforce Sales, Service, and Revenue Clouds)