FICCI HEAL 2017 to unveil patients’ expectations

The two-day conference being held by Federation of Indian Chambers of Commerce and Industry (FICCI) will showcase exclusively curated sessions that will catalyse the Indian healthcare system


New Delhi: Amidst rising debates on cost, access and quality of healthcare services in the country, Federation of Indian Chambers of Commerce and Industry (FICCI), the largest and oldest apex business organization in India announced the 11th edition of its annual healthcare conference- FICCI HEAL dedicated to bring the perspective of the core stakeholder of health – the patient, to the forefront. The two-day conference scheduled on August 17-18, 2017, will attract the biggest names in healthcare, offering key networking and partnering opportunities and also provide insights on major trends affecting the healthcare industry.

The conference will bring together over 350 national and international stakeholders of the health sector, including healthcare providers, government officials, policy makers, representatives of different embassies, medical technology and pharmaceutical companies, healthcare education providers, health insurance companies, financial institutions etc.

Speaking on this announcement of 11th edition of FICCI HEAL, Mr Rahul Khosla, Chair-FICCI Health Services Committee; President, Max Group & Chairman, Max Healthcare said, “With a population reaching 1.3 billion, providing affordable and quality healthcare to all its citizens is not an easy task for any country. India is home to 21% of the global disease burden. With increasing incidence of lifestyle and infectious diseases and lack of primary health care infrastructure, we have a long way to go. However, rapid technological advancements, increased public and private investments and seamless collaboration between the government and the industry can help us create a patient-centric affordable healthcare ecosystem. As the largest healthcare leadership conference in the industry, FICCI HEAL will strive to address some of these issues this year.”

To enhance the patient focus, FICCI has also collaborated with KANTAR IMRB for a nationwide survey of 5000 healthcare consumers to evaluate their experiences and expectations from their healthcare providers. A knowledge paper capturing the findings of this survey will be released in FICCI HEAL 2017.

FICCI HEAL 2017 will convene high-impact sessions on the best practices, quality assurance mechanisms and policies for achieving global standards of healthcare across the country. The deliberations will help in paving the way for transformation required in the Indian healthcare ecosystem and facilitate the stakeholders in adapting to the growing trend of patient centricity. The conference sessions will examine matters concerning the patient who will be the pivotal point of deliberations on Government Policies, including the National Health Policy 2017, role of media in bridging the trust deficit in healthcare, transparency in pricing in healthcare, building an ethical healthcare system, financing innovations to promote investments in healthcare, reaching beyond the traditional mindsets of delivering care through integrated healthcare models and empowering patients with technology driven care.

Dr Narottam Puri, Advisor, FICCI Health Services; Board Member & Former Chairman, NABH said, “While the industry members and policy makers often come together and engage with each other to voice their concerns, the patients remain largely unheard. Therefore, as change agents, we decided to address the conference from the patients’ perspective this year. We are looking forward to this edition with great enthusiasm and hope to pave a path for a patient–centric healthcare ecosystem.”

Another unique addition to FICCI HEAL 2017 is the exclusive session on MiTalks “Health and Humanity”. A curated session that will feature the best creative minds and past TED fellows and speakers who through their fascinating ideas on health and technology will inspire the FICCI HEAL attendees.

Ms Shobha Mishra Ghosh, Assistant Secretary General, FICCI said “India is already witnessing the emergence of an informed, engaged and empowered healthcare consumer. Today, the industry is faced with greater challenges than we have seen in years. Through the exclusive new formats at the 11th edition of FICCI HEAL, the conference promises to catalyse the Indian healthcare ecosystem in becoming more patient-centric.”

FICCI will also host the 9th edition of its annual Healthcare Excellence Awards supported by Quality Council of India to celebrate the excellence in healthcare delivery and innovation, on the evening of August 17, 2017.